Subscription Rules

These Subscription Rules (the “Rules”) are a supplementary agreement to, and form an inseparable part of, the User Payment Agreement of “Amouree” (the “Payment Agreement”), together constituting a single unified document. In the event of any conflict between these Rules and the User Payment Agreement, these Rules shall prevail. By selecting “Auto-Renewal Subscription” (such as “Monthly Auto-Renewal” or “Annual Auto-Renewal,” as displayed on the relevant purchase page) and proceeding — whether by clicking to accept the User Payment Agreement, completing a payment, or taking any other confirming action — you are deemed to have agreed to these Rules.

You understand and agree that:

  1. The auto-renewal service is designed to help you avoid service interruptions caused by missed renewals. By enabling this service, you authorise the Company to instruct the relevant payment channel to automatically charge to your top-up account balance or the third-party payment account linked to your user account (each, a “Payment Account”) before your current billing cycle expires. Where a payment channel sets its own charge timing (for example, Apple’s iOS channel charges 24 hours before expiry), the actual charge time will apply. Once a charge is successful, the Company will automatically extend your service period accordingly.
  2. Auto-renewal plan and billing cycles: Monthly Auto-Renewal plan and Annual Auto-Renewal plan are available with billing cycles of one month and one year respectively (subject to the display on the relevant purchase page). You may choose whichever suits you. The Company may from time to time introduce new auto-renewal plan or adjust the benefits of existing ones in response to business developments and user needs. The specific terms displayed at the time of purchase shall apply.
  3. Charge rules

(1)     By enabling auto-renewal, you agree that the payment channel may charge the next billing cycle’s fee to your linked Payment Account without requiring your account password, payment password, SMS verification code, or any other authentication;

(2)     Unless you cancel auto-renewal or the Company terminates it, the service will continue to renew and charge automatically and indefinitely;

(3)     Unless you cancel the auto-renewal service in advance, Company may, in accordance with the payment channel’s rules, make repeated charge attempts within a set period after a billing cycle expires, even if your Payment Account has insufficient funds;

(4)     Once a charge is successful, the Company will extend your service period by one billing cycle. If a charge cannot be processed before the end of a billing cycle due to force majeure (such as a network outage), the charge date will be deferred until the charge succeeds.

Please ensure your Payment Account has sufficient funds. Any service interruption or loss resulting from insufficient funds or Payment Account problems shall be borne solely by you.

  1. To keep you informed, the Company will notify you of upcoming charges before each renewal date via in-app messages, mobile push notifications, or similar means. Payment channels may also send their own renewal reminders, subject to each channel’s actual practice.
  2. The Company may adjust the pricing of auto-renewal plans. Please pay close attention to product page announcements, platform notices, in-app messages, and other official notifications in the event of any price adjustment. If you do not accept the new price, you may cancel auto-renewal plan under these Rules, and your service will end at the close of the current billing cycle. Unless you actively cancel the auto-renewal service before the renewal date, all charges for the service fee processed by the payment channel will be irrevocable.
  3. You may cancel auto-renewal plan at any time. Cancellation must be completed before the current billing cycle expires. Once cancelled, your service will end at the close of the current billing cycle. If you do not cancel in time, the payment channel will charge the subsequent billing cycles, and your service will be extended accordingly. Note also that certain payment channels (such as Apple’s iOS channel) may process the next cycle’s charge up to 24 hours before the current cycle expires. In such cases, if the deduction is successful, your service will extend to the end of that next cycle regardless of any subsequent cancellation.
  4. How to cancel

(1)     Apple iOS: App Store → your Apple Account avatar → Account → Subscriptions →relevant Amouree service → Cancel Subscription.

(2)     Google Play: Google Play Store →your profile icon → Payments & subscriptions → Subscriptions →relevant Amouree service→ Cancel subscription.

Please note that any charge instructions you authorised before cancellation remain valid, and the Company will not refund any amounts already charged by the payment channel under those instructions.

8. The Company may, for operational reasons, discontinue the auto-renewal service and will notify you in advance via platform notices, in-app messages, etc. Your service will end at the close of the current auto-renewal billing cycle.