Terms of Use
These Terms of Use (the “Agreement” or “Terms”) govern your (“you” or “user”) access to and use of the products and services offered by SyncTide Network Technology Limited (the “Company”, “we”, “us”, “our”). By using our products and services, you agree to be bound by this Agreement and confirm that you have read, understood, and agreed to comply with our Privacy Policy and related policies. Please read this Agreement and all referenced policies carefully.
Please pay particular attention to Section “Dispute Resolution”, which sets out the informal dispute-resolution process required prior to arbitration as well as the binding arbitration mechanism.
This Agreement applies to the mobile application “Amouree”(the “App”) developed and operated by the Company and any related services we provide (collectively, the “Service”). The Service is built around artificial-intelligence (AI) conversational features. Special terms and disclaimers relating to AI are set out in Section “Special Terms for AI Services.”
Access to and use of the Service, including registration, is limited to users located in Hong Kong, Taiwan, Australia, Canada (excluding the Province of Quebec), New Zealand, and Singapore. Users outside these jurisdictions may not register, log in, or use the App. By using the Service, you accept this Agreement. Use of the Service via a mobile device or the App means you agree to be bound by: (i) this Agreement (which we may amend from time to time and which incorporates the user-conduct rules); (ii) our Privacy Policy; and (iii) any additional terms applicable to purchases (including the User Payment Agreement and Subscription Rules). If you do not accept all of these, you may not use the Service.
We reserve the right to modify this Agreement at any time as permitted by applicable law. Material changes will be posted on this page with an effective date, and may also be notified to you by email or other means where appropriate. You are responsible for periodically reviewing this page. Continued use of the Service after changes take effect constitutes acceptance of the revised Agreement. If you do not accept any change, you must stop using the Service immediately.
If you have any question about this Agreement or our Service, you may contact us through amouree.services@gmail.com or in-App Consumer Support.
Before creating an account, you must be eligible to use the Service and provide true, accurate, and complete information. You may not create an account or use the Service unless all of the following are true; by using the Service you represent and warrant that:
a) You are at least 13 years old and a natural person (not a legal entity, partnership, or other business entity);
b) You are located in Hong Kong, Taiwan, Australia, Canada (excluding the Province of Quebec), New Zealand, or Singapore, and your registration information is truthful; and
c) Applicable law does not prohibit you from using the Service;
If you cease to meet any of the above conditions at any time, you must immediately delete your account.
You are responsible for safeguarding your account credentials (including your password) and may not lend, sell, or share your account, nor use another person’s account. You are solely responsible for any activity, charges, or liability resulting from your failure to keep credentials secure. Notify us immediately of any unauthorized use or security breach.
You may delete your account at any time by following the in-app instructions. After deleting, this Agreement remains enforceable between you and the Company, and you are not entitled to any refund of purchases made. Your information will be retained and deleted in accordance with the Privacy Policy.
The Company reserves the right to terminate where (i) you cease to meet the registration conditions; or (ii) breach the User Conduct Rule. In case your account is terminated for any reason, we may (but are not obliged to) delete or permanently archive all the content you’ve created and published.
This section outlines the principal feature modules currently offered. Features, configurations, pricing, and availability may change over time as a result of product development, regional regulations, or operational needs, and the Company may add, modify, suspend, or discontinue any feature without prior notice. This description is illustrative only; the version available in the App at any given time controls.
Chat is the core feature of the Service. You may interact with AI characters recommended by the system or created by you. Chat is offered in difference modes , which vary in message length, depth of scene description, available value-added features, and virtual-currency consumption. The rules in effect within the App at the time of use control.
An affinity score between you and the AI character changes dynamically based on your interactions and may unlock additional storylines or other in-app benefits at certain thresholds. The affinity calculation logic is configured server-side and may be adjusted by the Company as needed for balance, compliance, or operational reasons.
The following value-added modules are also available when you chat with the AI character. Their unlocking requirements, virtual-currency cost, and availability are governed by in-app rules.
(a) Scene
The “Scene” feature lets user switch to or create a specific narrative backdrop during a conversation, enabling more immersive interaction with the AI character within the chosen setting.
(b) Inner Thoughts
The “Inner Thoughts” feature displays an AI character’s inner monologue as a narrative aid to deepen the sense of personality and engagement.
(c) Private Room
The “Private Room” feature provides users who are at least 18 years old and have reached a specified affinity level with a more private and emotionally immersive interaction space with their AI character. The Company may adjust the minimum-age threshold at any time to comply with local law, and users may not circumvent these restrictions through any technical means (including VPNs or proxies).
Even within the relatively private setting of the Private Room, the following content is strictly prohibited at all times: (i) any sexualized or sexually suggestive content involving real or fictional minors; (ii) glorification or detailed depiction of non-consensual sexual acts (including coercion or sexual assault); (iii) erotic content involving real, identifiable persons (including celebrities, public figures, or political figures), with or without their consent; (iv) content involving incest, bestiality, necrophilia, extreme violence, or other material contrary to public decency; (v) any other content prohibited by applicable law in your jurisdiction. The Company may immediately block any conversation reasonably suspected of crossing these lines, preserve evidence, and take action against the relevant account in accordance with law.
To protect user privacy, conversations in the Private Room are not retained after the user exits the feature. See the Privacy Policy for further details.
(d) Note
The “Note” feature is generated by AI based on the conversation between you and the AI character. Note content is visible only to you and is not displayed on the Amouree Plaza or any other user-facing surface.
The Service allows you to use the built-in AI character editor to set a AI character’s appearance, background, personality, habits, preferences, tags, and other attributes to create your own AI character. All rights, licenses, platform authority, and your responsibilities relating to such AI characters and the materials you provide are governed by Sections “Rights You Grant the Company” and “User Conduct Rules” of this Agreement.
You specifically represent, warrant, and agree that:
You hold all necessary rights to create the AI character, including the right to use any uploaded images and referenced settings;
You may not create an AI character based on the name, likeness, voice, or other identifying features of any real person (including celebrities, idols, public figures, or persons known to you) without express written authorization;
You may not create an AI character whose appearance, settings, or description expressly or implicitly depicts a minor (including fictional minors);
You may not create AI characters intended to defame, harass, attack, or dox any specific individual or group;
You may not create AI characters that infringe others’ copyrights, trademarks, or other legal rights (e.g., unauthorized derivatives of copyrighted film, anime, or game AI characters);
You may set AI characters to “Public” (visible to and usable by other users) or “Private” (visible only to you). By making a AI character public, you consent to other users interacting with it within the scope of this Agreement; the Company assumes no review or compliance responsibility for those interactions.
“Amouree Plaza” feature is an AI characters pool. You may browse public AI characters created by other users and curated AI characters configured by the Company through tags, keyword search, and recommendation rankings.
You understand and agree that: (i) AI character information displayed in the Plaza (including names, illustrations, descriptions, tags, and prompt lines) is provided by creators or configured by the Company, and the Company does not conduct individual substantive review of user-created AI characters; and (ii) ranking, recommendation, and exposure rules are dynamically adjusted by the Company based on algorithms, operational strategy, and compliance needs, and the Company may refuse to display or remove any AI character that does not meet this Agreement or our operational standards.
The “Personal Profile” (including subsections such as user information, AI character management, chat archives, the shop, and notification center) is the central interface for managing your account and personal settings. You may view and edit information available for self-management, including your avatar, nickname, bio, list of created AI characters, friends, virtual-currency balance, and notification settings.
You may not display personal contact details, banking information, or peer-to-peer payment information of yourself or others on your profile (such as names, home addresses, phone numbers, email addresses, URLs, or banking information). Any personal information you choose to disclose is at your own risk.
You acknowledge that your personal profile may be viewed by other users. By uploading, you represent and warrant that you have all necessary rights and grant us the licenses described in “Rights You Grant the Company.”
Our collection and processing of personal data are subject to applicable law. By using the Service you confirm that you have read, understood, and agreed to our Privacy Policy. Where permitted by law, you may request access to, correction of, or deletion of your personal data, and we will respond after review. See the Privacy Policy at for full details.
Within the Service you may purchase interactive content and virtual goods provided by the Company, paid for with the platform’s designated virtual currency (“Diamond”). Specific rules on paid products, subscriptions, transactions, refunds, and subscription are set out in separate agreements such as the User Payment Agreement and Subscription Rules. This section provides only a summary.
Nature of Virtual Currency and Virtual Items. Virtual currency and virtual items you purchase or hold (including digital goods used to unlock specific conversations or features) may only be used within the platform and have no real-world monetary value.
Capacity and Age Restriction on Paid Features. All paid purchases, virtual-currency top-ups, subscriptions, and other in-app transactions are available only to users with full civil legal capacity by relevant laws. If you are a minor, you must obtain the consent of your guardian before making a payment.
Subscriptions. If you purchase a subscription (“Amouree Pro”) with recurring benefits, the subscription may include an auto-renewal mechanism.
Discretion over Promotions. The Company may from time to time run limited-time promotions, discounted bundles, value-added gift packs, or other marketing activities, and may determine in its sole discretion the content, scope, participation conditions, and duration of such activities. To the extent permitted by applicable law, the Company reserves the right of final interpretation and the right to adjust, modify, suspend, or terminate any promotion.
Purchase Channels. Purchases may be made through official app stores such as the Apple App Store and Google Play.
Pricing and Changes. Prices may vary by region, promotion, or package, and we reserve the right to test or adjust pricing. If you do not cancel before the end of a subscription cycle, you will be deemed to have consented to renewal at the then-current standard price. The Company reserves the right to modify, suspend, or terminate features in response to operational or legal needs, with notice provided as required by law.
The Service is built around generative AI conversations. Given the distinctive features, uncertainties, and potential risks of AI technology, the Company sets out the following special terms governing the provision and use of AI services. In the event of any inconsistency between this section and other provisions of this Agreement, this section controls with respect to AI-related matters.
Nature of AI Services. Virtual AI characters in the Service and all of their dialogue, text, images, audio, and other outputs (collectively, “AI-Generated Content”) are automatically generated by AI models based on user input, preset AI character information, and training data. AI-Generated Content does not represent the opinions, positions, judgments, commitments, or feelings of the Company or any real person. AI characters are not real people and do not possess genuine consciousness, emotion, personality, moral judgment, or persistent memory. Any AI output is the result of machine computation and may be inaccurate, incomplete, fabricated, outdated, biased, or factually incorrect.
Not a Substitute for Professional Services. The Service is for entertainment and companionship only. It does not constitute, and should not be understood as, any form of medical, mental-health, counselling, psychiatric, legal, financial, investment, tax, or other professional advice. You must exercise your own judgment regarding AI-Generated Content and must not rely on it for any significant decision. If you are experiencing emotional distress, a mental-health crisis, or risk of self-harm, please stop using the Service immediately and seek professional help or call your local crisis hotline. The Service is not, and should not be treated as, a mental-health, crisis-intervention, or suicide-prevention service.
Healthy Use and Prevention of Overuse. You understand and agree that frequent, prolonged, or emotionally over-invested interaction with AI characters may cause emotional dependence, withdrawal from real-world relationships, disrupted sleep or routines, financial pressure, or other adverse effects. Please monitor your usage time, avoid overuse, and do not imitate fictional scenarios depicted in the Service. The Company may implement usage-time reminders, spending notices, and other anti-overuse measures. To the maximum extent permitted by applicable law, the Company is not liable for any consequences arising from your overuse of the Service or excessive emotional reliance on AI.
Compliance and Content-Safety Measures. To help keep AI-Generated Content lawful, compliant, and safe, the Company has implemented and will continue to refine measures including: (i) alignment training and safety fine-tuning of AI models with built-in content-safety policies; (ii) real-time content filtering to identify and block high-risk outputs such as illegal, infringing, obscene, violent, self-harm, or hateful material; (iii) special handling of conversations involving sensitive topics such as minors, suicide, self-harm, drugs, or weapons (including automatic termination, redirection to professional resources, or display of crisis-support pages); and (iv) a user-reporting mechanism whereby you can flag problematic outputs (e.g., by long-pressing a message).
AI-Specific Disclaimers. To the maximum extent permitted by applicable law, the Company shall not be liable to you or any third party for: (i) the accuracy, completeness, legality, suitability, or reliability of AI-Generated Content; (ii) any consequences of action or inaction taken by you in reliance on AI-Generated Content; (iii) the emotional, psychological, relational, financial, or other effects of AI-Generated Content on you; (iv) instances where, despite reasonable content-safety measures, the AI produces inappropriate, unpleasant, or offensive content; (v) consequences of prohibited content produced by the AI as a result of your deliberate inducement, jailbreaking, or malicious input; or (vi) inherent limitations arising from technical factors such as training data, model parameters, or output probability distributions. This section does not affect any rights you have under mandatory provisions of applicable law that cannot be waived.
No Model Training by Conversation Data. The Company does not use your conversations with AI characters for model training. See the Privacy Policy for full details.
The minimum age for using the Service is 13. Access is tiered as follows:
(i) persons under 13 may not register or use the Service;
(ii) users aged 13 to under 18 (“Minor Users”) may use basic AI-chat and AI character-interaction features that are non-paid and non-adult, but may not access any adult suggestive features (including the Private Room). These users may only make top-ups, subscriptions, or other paid transactions under the consent of their guardian.
(iii) users aged 18 or above may access all features, subject to local law and app-store policies.
At registration, the Service collects your date of birth or age via an age selector and uses that information to automatically configure your feature access. The Company does not require submission of identity documents or other official records, but reserves the right to question the age you provided based on behavioural signals (such as unusual payment patterns, spending behaviour, or content preferences). Where there are reasonable grounds to believe a user has misstated their age, the Company may freeze relevant features or terminate the account.
The Company strictly prohibits any user from: (i) creating, uploading, or sharing pornographic, sexually suggestive, or sexualized content involving real minors (whether identified or anonymized, real or fictional); (ii) creating AI characters modelled on real minors for romantic or erotic interaction; (iii) using the Service to groom, lure, sexually assault, sexually extort, or otherwise exploit minors; or (iv) eliciting any such content from the AI. Violators will have their accounts terminated immediately, with evidence preserved and reports made to local law-enforcement authorities, with whom we will cooperate as required by law.
For accounts identified as belonging to Minor Users (aged 13 to under 18), the Company will: (i) hide top-up entries, subscription entries, and all paid-transaction features by default; (ii) hide AI characters tagged as “not suitable for minors” and any features to Minor Users by default; and (iii) apply enhanced content-safety filtering during AI chats, limiting output on highly sensitive topics such as sex, drugs, self-harm, and violence.
To safeguard the normal operation of the Service, protect all users, and comply with our legal obligations, you must follow the rules below when using the Service.
You agree to: (i) comply with this Agreement and any rules and guidelines we update from time to time; (ii) comply with all applicable laws of your jurisdiction, including privacy, intellectual-property, anti-spam, consumer-protection, and content-safety laws; (iii) use the latest version of the App; and (iv) safeguard your login credentials and take reasonable measures to protect your account security.
Unless expressly stated otherwise, the Service’s content is for personal, non-commercial use only. Any unauthorized commercial use is strictly prohibited.
You may not: (i) misrepresent your identity or age, or submit false, misleading, or stolen information when registering or updating account details; (ii) steal or make unauthorized use of another person’s account, password, or identity; (iii) lend, sell, or share your account, exceed the permitted number of devices, or use multiple accounts on the same device to circumvent restrictions; (iv) operate multiple accounts to farm free benefits, manipulate reviews, or otherwise interfere with fairness; (v) impersonate Company staff, operators, or other representatives to publish content or contact others; or (vi) circumvent geographic restrictions through VPNs, fake IP addresses, borrowed identities, or any similar means.
You may not: (i) interfere with, disrupt, or attack the platform, servers, or network of the Service; (ii) upload viruses, trojans, malicious code, or any content that compromises the security of the Service or others’ devices; (iii) use bots, crawlers, automation, or other tools to scrape, index, copy, aggregate, or circumvent access controls; (iv) reverse-engineer, decompile, decipher, or create derivative works from any part of the Service; or (v) falsify markings or otherwise manipulate identifiers to fabricate the source of any information transmitted to or through this Service.
You may not: (i) harass, bully, stalk, threaten, attack, defame, or cause psychological harm to others; (ii) solicit passwords or personally identifying information from other users for any purpose, or distribute another user’s personal information without permission; (iii) solicit money or anything of value from other users, whether as a gift, loan, or other form of consideration; (iv) use the Service for fraud, pyramid schemes, or similar purposes; (v) use the Service for money laundering or other financial crimes; or (vi) use the Service to raise political-campaign funds or influence elections, except to share your own personal political views.
You may not, by uploading, posting, sharing, or eliciting from the AI through prompts, AI character settings, semantic workarounds, jailbreaking, or any other means, produce the following: (i) content involving minors — any pornographic, sexually suggestive, or exploitative depiction of real or fictional minors; (ii) harmful or illegal content — obscenity, gratuitous violence, content promoting self-harm, suicide, terrorism, or the manufacture of weapons; (iii) infringing or defamatory content — content that infringes intellectual property rights, defames individuals, or uses another person’s likeness without consent; and (iv) commercial or disruptive content — unsolicited advertising, spam, or content that harms the Service’s normal operation. The foregoing list is illustrative; any content prohibited by applicable law in your jurisdiction is also prohibited.
You understand and agree that we reserve the right to monitor or review your content at any time. In response to suspected violations of this Agreement, the Company may, proportionate to the severity of the violation, take one or more of the following actions: issue a warning; restrict certain features; remove, delete, edit, or block offending content; suspend or permanently terminate the account; preserve evidence and cooperate with law enforcement. For severe violations or suspected criminal conduct, the Company may act without prior notice.
You shall be solely responsible for all legal liabilities, economic losses, and account - related consequences resulting from your violations. If your actions lead to the Company being sanctioned, ordered to rectify, or otherwise damaged, the Company reserves the right to claim full compensation for its losses from you.
The Company encourages users to report suspected violations via in-app reporting tools and the service email: amouree.services@gmail.com. We will review reports within a reasonable time, taking into account their impact and severity, and act accordingly.
The Service and all of its content and technology — including but not limited to the App, software, user interface, graphics, logos, trademarks, and any content created or provided by the Company — are owned by or licensed to the Company and are protected by applicable intellectual property laws. Nothing in this Agreement transfers any ownership of the Company’s intellectual property to you. Your use of the Service does not grant you any right to use the Company’s name, logo, or other marks without prior written consent.
All rights not expressly granted to you under this Agreement are reserved by the Company.
All content (including but not limited your personal information, created AI characters and relevant specification, and your usage record on the App) you provide remains yours, but you grant the Company the rights described in this Agreement. By creating an account, you grant the Company a perpetual, transferable, sublicensable, royalty-free license to host, store, use, reproduce, display, adapt, edit, publish, translate, modify, reformat, promote, distribute, incorporate into other works, or otherwise make available your content (in whole or in part) in any format or medium now known or later developed, including any information you authorize us to access from Apple, Google, or other third-party sources (where applicable). This licence is non-exclusive, except that for derivative works created through use of the Service the Company’s licence is exclusive (e.g., screenshots of the Service that contain your content).
To enable us to combat off-platform misuse, you authorize the Company to act on your behalf against third parties who infringingly use your content obtained from the Service.
The Company reserves the right to enter into separate written agreements with you regarding specific content you create and publish (such as virtual AI characters that gain wide use among other users).
The Service may display advertising and promotions from third parties and may include links to third-party websites or resources. The Company is not responsible for the content, policies, or availability of such third-party sites, and your use of any such links is at your own risk. The Company does not endorse any products or services offered by third parties. If you choose to interact with a third party through the Service, your relationship with that third party is governed solely by their own terms, and the Company assumes no responsibility for their actions or terms.
The Service may also allow you to earn virtual items by watching ads. The Company does not guarantee your eligibility to watch such ads or their continued availability.
The Service is provided “as is” on the terms of this Agreement. We endeavour to maintain accuracy and completeness, but do not warrant that: (i) the Service will be uninterrupted, secure, or error-free; (ii) any defect will be promptly identified or corrected; or (iii) any content or information obtained will be accurate, complete, current, or fit for your purposes. The Company is not liable for any content posted, sent, received, or relied upon by you or any other user, nor for any damage to your device or technology resulting from your use of the Service.
In no event shall the Company be liable for any indirect, consequential, incidental, special, punitive, or aggravated damages, including loss of profits, data, use, goodwill, or other intangible losses, arising out of: (i) your access to or use of, or inability to access or use, the Service; (ii) any conduct or content of any user or third party on, through, or in connection with the Service; or (iii) unauthorized access to, use of, or alteration of your content, even if the Company has been advised of the possibility of such damages.
This Agreement, and any disputes arising out of or relating to it, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, excluding its conflict-of-laws principles.
Any dispute, controversy, or claim between you and the Company arising out of or relating to the interpretation or performance of this Agreement, or to the Service (each, a “Dispute”), shall first be resolved through good-faith negotiation between the parties.
If a Dispute is not resolved by negotiation within thirty (30) days of being raised, it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules then in force. The seat of arbitration shall be the Hong Kong Special Administrative Region of the People’s Republic of China, before a sole arbitrator appointed under those rules, and the arbitration shall be conducted in Chinese. The arbitration and any related documents and award shall be kept confidential except as required by law or to enforce the award. The award shall be final and binding on the parties. Nothing in this section limits the Company’s right to seek injunctive or other interim relief from any court of competent jurisdiction to protect its intellectual property, trade secrets, or other legitimate interests.
This Agreement, the Privacy Policy, and all rules and policies incorporated by reference constitute the entire agreement between you and the Company concerning the Service and supersede all prior communications and agreements on the subject.
The Company may, in response to changes in law, business adjustments, or operational needs, unilaterally modify this Agreement or issue new service policies, rules, or guidelines, which will be published on official channels such as our website or via in-app announcements. Continued use of the Service after such changes take effect constitutes acceptance of and agreement to be bound by them. If you do not agree, you must stop using the Service immediately.
For matters not expressly addressed by this Agreement, the Company may issue supplementary rules, operational policies, feature guidelines, announcements, or notices (collectively, “Supplementary Rules”) to govern such matters. Once published, Supplementary Rules form an integral part of this Agreement with equal legal effect. Unless a Supplementary Rule specifies otherwise, in case of any inconsistency with this Agreement, the Supplementary Rule shall control with respect to its subject matter.
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